Use the videos and content your teams already create.
01
Create a recording
Start with a recorded demo, webinar, training, walkthrough, or onboarding video — upload a file or paste a hosted URL.
02
Add approved content
Upload FAQs, documents, talk tracks, notes, or pasted text that AskReplay can use to answer questions.
03
Publish the experience
Share a public link or embed the interactive recording anywhere an iframe is supported.
04
Review questions and follow-up
See what viewers asked, identify content gaps, and respond to follow-up requests.
Workspace guide
What each tab does
A quick tour of your admin workspace — see Core features below for the deeper how-to on each.
Initial Launch
Your home base — setup progress and your recommended next step.
See what’s left before publishing
Jump to the next best action
Recording Setup
Where you build a recording: video, knowledge, publishing, and embed.
Add a video (upload or paste a URL)
Add approved knowledge (FAQs, docs, pasted text)
Publish and copy the public link or embed code
Preview
See exactly what viewers experience before you publish.
Admin-test the Q&A (bypasses publishing)
Check the public viewer
Grab the iframe embed snippet
Playlists
Pro
Group published recordings into one guided, shareable path.
Create a playlist and add videos
Drag to set the viewing order
Publish and share a single link
Leads
Viewers who requested follow-up, with the questions they asked.
Review captured leads
See each lead’s questions and session
Follow up with them
Analytics
What viewers engage with, and where your content has gaps.
Review top and unanswered questions
Track sessions and engagement
Improve your knowledge sources
Team
Invite teammates with admin or member roles.
Invite a teammate by email
Set admin vs. member access
Billing
Your plan, live usage, and subscription.
See recordings, viewer-session, and AI-question usage
Upgrade to Pro or manage payment
Contact us about Enterprise
Delete the workspace (danger zone)
Branding
How your workspace appears to your viewers.
Set the viewer theme (Light or Dark) and your brand colors
Upload a workspace logo
Rename your workspace
Core features
Everything that powers a trusted recording
Each feature is designed to keep answers grounded in the content you approve.
Interactive recording viewer
What it is. A public viewing experience where visitors watch a recording and ask questions alongside the video.
Why it matters. Viewers no longer have to leave the recording or wait for a live presenter to get clarity.
Best practices
Use a clear title and short description
Add suggested questions
Keep the video focused
Give viewers a clear way to request help
AI Q&A
What it is. A chat experience that answers viewer questions based on approved source materials.
Why it matters. It helps viewers get answers while they are engaged with the recording.
Best practices
Upload source material before publishing
Test common questions before sharing
Keep suggested questions short
Review unanswered questions regularly
Approved knowledge sources
What it is. The content that powers answers — FAQs, docs, talk tracks, notes, product information, and pasted text.
Why it matters. The quality of the answers depends on the quality of the approved content.
Best practices
Upload clear, current source material
Break large topics into focused documents
Include common questions and answers
Keep outdated content removed or updated
Suggested questions
What it is. Preloaded questions that help viewers start engaging with the recording.
Why it matters. Suggested questions reduce friction and show viewers what they can ask.
Best practices
Use 3 to 4 questions by default
Keep them short
Make them specific to the recording
Avoid showing too many at once
Follow-up capture
What it is. A simple way for viewers to request help, more information, or next steps.
Why it matters. Not every question should be answered by AI — some viewers need a person to follow up.
Best practices
Keep the form simple
Use generic, helpful language
Ask for only the information needed
Review requests regularly
Public links
What it is. A shareable link to an interactive recording.
Why it matters. Teams can share recordings directly with viewers without requiring a full website embed.
Best practices
Test the link before sharing
Confirm the recording is ready
Use clear titles and descriptions
Review engagement after sharing
Embeds
What it is. An iframe embed that lets AskReplay appear inside a website, landing page, LMS, help center, or internal portal.
Why it matters. Teams can add interactive Q&A to the places where viewers already consume content.
Best practices
Test the embed on desktop and mobile
Confirm the container height works well
Keep the surrounding page uncluttered
Use the embed where the recording has clear context
Playlists
What it is. A way to group several published recordings into one guided path — a course or series viewers browse in order from a single link.
Why it matters. Viewers get a clear, ordered journey through related content, and each recording keeps its own AI Q&A.
Best practices
Order recordings from intro to next steps
Only published recordings appear to viewers
Share one link; viewers move with Next / Previous
Keep each recording focused on one topic
Analytics
What it is. A way to review sessions, questions, activity, and follow-up signals.
Why it matters. Analytics help teams understand what viewers care about and where content needs improvement.
Best practices
Review top questions weekly
Look for repeated unanswered questions
Update source content based on common gaps
Use engagement data to improve future recordings
Admin preview and testing
What it is. A private admin experience for testing the recording, Q&A, and source content before publishing.
Why it matters. Teams can confirm AskReplay is ready before viewers see it.
Best practices
Ask common viewer questions
Confirm answers are useful
Add missing knowledge before publishing
Re-test after updating source material
Use cases
Built for the videos your teams already use
AskReplay supports the recorded content your teams already create — across sales, marketing, and enablement.
Sales
Sales demos and product walkthroughs
Sales teams can turn recorded demos into interactive experiences that answer buyer questions, capture follow-up requests, and help prospects explore at their own pace.
Upload a product overview, FAQ, pricing notes, and implementation guide
Add suggested questions that match buyer intent
Use follow-up capture for questions that need a human response
Review questions before follow-up calls
Marketing
Webinars, campaigns, and product education
Marketing teams can make recorded webinars and campaign content more useful by letting viewers ask questions and request next steps without leaving the experience.
Key features
Public linksEmbedsAI Q&AFollow-up captureAnalyticsSuggested questions
Common scenarios
Webinar replays
Product launch videos
Campaign landing pages
Thought leadership sessions
Event recordings
Customer education content
Questions viewers might ask
What is this webinar about?
Where can I learn more?
Is there a related guide or resource?
How does this apply to my team?
Can someone send me more information?
Best practices for marketing
Pair each recording with campaign-specific source content
Use suggested questions to guide viewers toward key themes
Embed AskReplay on campaign pages
Review questions to identify content gaps
Use viewer questions to inform future campaigns
Training & Enablement
Training, onboarding, and internal enablement
Training and enablement teams can help learners get answers while they watch recorded content, reducing repeated questions and improving understanding.
Key features
Interactive recording viewerApproved knowledge sourcesSuggested questionsAI Q&APublic or internal linksAnalytics
Common scenarios
Employee onboarding
Product training
Sales enablement
SOP walkthroughs
Internal process training
Customer onboarding
Questions viewers might ask
What should I do first?
Where do I find the related resource?
What does this process mean?
Can you explain that step again?
Who should I contact for help?
Best practices for training & enablement
Upload the training guide, SOP, FAQ, or notes that match the video
Use suggested questions to reinforce learning objectives
Review common questions to improve future training
Keep follow-up language helpful, not sales-focused
Update sources when processes change
Admin & operations
Operate and improve your recordings
AskReplay is not only a publishing tool. It helps teams learn what viewers ask, where they get stuck, and what content should be improved next.
Review viewer questions
Identify unanswered questions
Update knowledge sources
Improve suggested questions
Review follow-up requests
Refresh outdated content
Monitor engagement
Best practices
Get the most out of every recording
01
Start with one focused recording
Don’t try to cover every topic in one video.
02
Upload content that matches the recording
The best answers come from source materials that directly support the video.
03
Test before publishing
Ask the questions your viewers are most likely to ask.
04
Keep suggested questions short
Use prompts that help viewers start quickly.
05
Review questions regularly
Viewer questions show where your content is working and where it needs improvement.
06
Update sources over time
Keep answers useful by maintaining approved content.
Plans & pricing
Start free. Upgrade when you need more.
Three plans — Free, Pro, and Enterprise. There's no time-limited trial; the Free plan is how you try AskReplay.
Any recorded video — demos, webinars, trainings, walkthroughs, or onboarding content. Upload a file or paste a hosted URL (YouTube, Vimeo, or a direct link).
What source materials can I upload?
FAQs, documents, talk tracks, notes, product information, or pasted text. Those approved materials become the only source the answers can draw from.
Can I use AskReplay for internal training?
Yes. Training and enablement teams use it to help learners get answers while they watch, with follow-up language kept helpful rather than sales-focused.
Can I use AskReplay for sales demos?
Yes. Turn recorded demos into interactive experiences that answer buyer questions and capture follow-up requests.
Can I embed AskReplay on a website?
Yes. Share a public link or embed it anywhere an iframe is supported — product pages, an LMS, a help center, or an internal portal.
What happens if the answer is not in the approved content?
AskReplay says so and offers a follow-up instead of guessing — answers never come from the open web.
Can viewers request follow-up?
Yes. Viewers can share their details to request help, more information, or next steps, and your team receives the request.
Can I update the video or source content after publishing?
Yes. Update the recording or its sources any time — changes apply immediately to the live experience.
How much does AskReplay cost?
Three plans: Free ($0), Pro ($79/month), and Enterprise (custom). Start free with one interactive recording, then upgrade to Pro for 10 recordings, playlists, analytics, and your team. Enterprise removes the limits entirely.
Is there a free trial?
There is no time-limited trial — the Free plan is how you try AskReplay. Start free with no credit card, then upgrade to Pro whenever you are ready.
What are playlists?
Playlists group several published recordings into one guided path — a course or series viewers browse in order from a single link, with Next/Previous navigation. Each recording keeps its own AI Q&A. Playlists are a Pro feature.
Can I match my brand?
Yes — on any plan you can set a Light or Dark theme and your brand colors for the viewer experience (embed, public links, and preview) from Settings → Branding.
How do I upgrade or cancel?
Upgrade to Pro from the Billing page in your workspace. To cancel, delete your workspace in Settings — that ends the subscription.
How do I request a feature?
Use the “Request a feature” button in your workspace sidebar — it sends your idea straight to our team.